Buyer-side protection

Trade with total confidence on every order.

Trade Assurance shields your purchase from order placement through delivery. Your funds stay with BRHUB until the goods arrive on time, in spec, and verified — exactly the way you ordered them.

Start a protected order See how it works

🇧🇷 × 🇸🇦 Active across Brazil × Saudi corridors

100%

Order coverage

What you get

Four guarantees built into every protected order

When you place an order under Trade Assurance, BRHUB stands between you and the supplier on every commitment.

Payment held safely

Funds are held by BRHUB and only released to the supplier once goods are delivered and verified to specification.

On-time shipment

If the supplier misses the agreed shipment date, you are entitled to compensation defined in the contract.

Quality verified

Goods are inspected against the order specification. If quality drifts, you can claim a refund or replacement.

Independent dispute resolution

BRHUB mediates if anything goes wrong, with documented evidence handling and clear timelines on both sides.

How it works

Four steps from order to delivery

Each step is logged on-platform so you have a complete audit trail from quote to delivery.

Place a protected order

Confirm the quotation with the supplier and tag it as Trade Assurance. Specifications, quantity, price and shipment terms are locked in.

Pay BRHUB, not the supplier

Your payment is held by BRHUB in escrow. The supplier sees the funds confirmed but cannot withdraw them yet.

Production & shipment

The supplier produces and ships per contract. Optional inspections can be scheduled before dispatch.

Confirm & release

Once goods arrive and match the order, you confirm receipt and BRHUB releases payment to the supplier.

What is covered

Coverage that follows the entire order journey

Trade Assurance covers the major risks of international purchasing — funds, timing, quality, and resolution — under one umbrella.

Funds held in escrow Your payment is held by BRHUB until you confirm the order is correct.
Late shipment compensation If your supplier misses agreed shipment dates, you may be eligible for compensation.
Quality and quantity disputes If goods do not match the contract, you can file a dispute for refund or replacement.
Mediation by BRHUB Our team reviews the evidence, applies the contract terms, and rules within published timeframes.

Up to $50,000

per protected order

$2.4B+

Protected order volume

98.6%

Resolution rate

24h

Avg. response time

120+

Active corridors

Frequently asked

Common questions about Trade Assurance

How much extra does Trade Assurance cost?

Trade Assurance is included on all qualifying orders placed through BRHUB. There is no separate buyer fee for the standard coverage tier.

Which orders qualify for protection?

Orders placed against a verified BRHUB supplier, paid through the platform, and tagged as Trade Assurance at checkout. The order must have a written specification and shipment date in the contract.

When does the supplier actually receive the funds?

Funds are released after you confirm receipt and quality on-platform, or automatically after the inspection window passes without dispute.

What if the goods arrive damaged or off-spec?

Open a dispute within the protection window. Upload your evidence (photos, inspection reports). BRHUB mediates and applies the contract terms — typically resulting in a partial refund, replacement, or full refund depending on severity.

Does Trade Assurance cover shipping incidents?

Trade Assurance covers supplier-side obligations. For carrier loss or damage in transit, your shipping insurance (or our integrated coverage) is the appropriate channel — and our team can help coordinate the claim.

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